Refund policy

Refund & Return Policy

Last updated: October 8, 2025

At RealKrsna, we want you to be satisfied with your purchase. This Refund & Return Policy explains the conditions under which returns, exchanges, and refunds are accepted for orders placed through our official store.

No changes and no cancellations can be made after placing the order.

1. Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive an item that is damaged, defective, or incorrect, contact us within 48 hours of delivery with supporting images or videos. We will assess the issue and offer a replacement or refund, as applicable.

2. Non-Returnable Items

The following items are not eligible for return or refund:

Sale or discounted items

Gift cards

Custom-made or personalized products

Digital content or downloads

Items showing signs of use, wear, or damage not caused during transit

If you are unsure whether your item qualifies, please contact us before placing an order.

3. Exchanges

We do not offer direct exchanges.

4. Shipping Charges

Original shipping charges are non-refundable

Return shipping costs may be borne by the customer unless the return is due to a damaged, defective, or incorrect item

5. Policy Abuse & Fair Use

RealKrsna reserves the right to refuse returns or refunds in cases of suspected misuse, repeated returns, or policy abuse.

6. Contact Us

For questions related to returns or refunds, contact:

📧 Email: info@realkrsna.com