Terms of service

Terms of Service

Last updated: October 8, 2025

Overview

Welcome to RealKrsna(Kalamkaar Music Pvt. Ltd.). The terms “we”, “us”, and “our” refer to RealKrsna.

RealKrsna operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated shopping and content experience. The Services are powered by Shopify.

These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy), govern your access to and use of the Services.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

Section 1 – Access and Account

You agree to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that provide false or misleading information.

Section 2 – Our Products

We make reasonable efforts to accurately display product descriptions and images. However, product colors or appearances may vary based on device settings.

All product descriptions, availability, and specifications are subject to change without notice. We reserve the right to discontinue or limit any product at our sole discretion.

Section 3 – Orders

Placing an order constitutes an offer to purchase. RealKrsna reserves the right to accept or reject any order for any reason.

All purchases are subject to our Refund / Return Policy. Orders may not be cancelled once processed. Products are sold for personal use only and not for resale unless explicitly authorized.

Section 4 – Prices and Billing

Prices are displayed in the applicable currency at the time of purchase and may change without prior notice.

You agree to provide accurate billing and payment information. RealKrsna is not responsible for failed transactions resulting from incorrect details, insufficient funds, or payment gateway issues.

Section 5 – Shipping and Delivery

Delivery timelines are estimates only. Once an order has been handed over to the shipping carrier, RealKrsna is not responsible for delays caused by logistics providers, customs authorities, or unforeseen events.

Risk and ownership transfer to you upon dispatch of the order.

Section 6 – Intellectual Property

All content available on the Services—including the RealKrsna name, logo, branding, artwork, designs, audio material, videos, images, text, and digital assets—is the exclusive property of RealKrsna and is protected under Indian and international intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission. Unauthorized use may result in legal action.

Section 7 – Show Announcement Disclaimer

All show dates, venues, tour announcements, and ticket details shared via the website, newsletters, or social media are subject to change or cancellation without notice.

RealKrsna is not responsible for any losses, travel costs, or inconvenience arising from schedule changes, postponements, or cancellations.

Section 8 – Digital Content Clause

All digital content—including songs, mixtapes, music videos, exclusive clips, visuals, and streaming links—is provided for personal and promotional use only.

Unauthorized reproduction, redistribution, re-uploading, or commercial use (including on social media or video platforms) is strictly prohibited and may result in legal action.

Section 9 – Optional Tools

We may provide access to third-party tools or services. These are offered on an “as is” basis, without warranties. We do not control or endorse such tools.

Your use of third-party tools is subject to the terms of the respective providers.

Section 10 – Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of such websites.

You should review third-party terms and policies before engaging with them.

Section 11 – Relationship with Shopify

The Services are powered by Shopify. All sales and customer interactions are between you and RealKrsna.

Shopify is not responsible or liable for transactions, order fulfillment, disputes, or customer service issues related to purchases made on this website.

Section 12 – Privacy Policy

Your use of the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you agree to both.

Section 13 – Feedback

If you submit feedback, suggestions, reviews, or ideas (“Feedback”), you grant RealKrsna a perpetual, irrevocable, royalty-free right to use, reproduce, and publish such Feedback without compensation.

You confirm that your Feedback does not violate any third-party rights.

Section 14 – Errors, Inaccuracies, and Omissions

Occasionally, information on the website may contain errors related to pricing, availability, or promotions. We reserve the right to correct errors and cancel affected orders without prior notice.

Section 15 – Prohibited Uses

You agree not to use the Services for unlawful, fraudulent, abusive, defamatory, or malicious purposes.

We reserve the right to restrict or terminate access if misuse is detected.

Section 16 – Termination

We may suspend or terminate your access to the Services at any time, without notice, for violation of these Terms or for any lawful reason.

Provisions relating to intellectual property, liability, indemnity, and governing law shall survive termination.

Section 17 – Disclaimer of Warranties

All Services and products are provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee uninterrupted, secure, or error-free access to the Services.

Section 18 – Limitation of Liability

To the maximum extent permitted by Indian law, RealKrsna and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, profits, or travel expenses, arising from:

Changes or errors in show schedules or announcements

Inaccuracies in product or tour information

Website downtime or service interruptions

Your use or inability to use the Services

Your sole remedy is to discontinue use of the Services.

Section 19 – Indemnification

You agree to indemnify and hold harmless RealKrsna, Shopify, and their affiliates from any claims, damages, or losses arising from your use of the Services or breach of these Terms.

Section 20 – Severability

If any provision of these Terms is held invalid, the remaining provisions shall remain in full force and effect.

Section 21 – Waiver; Entire Agreement

Failure to enforce any right does not constitute a waiver. These Terms and the Privacy Policy constitute the entire agreement between you and RealKrsna.

Section 22 – Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.

Section 23 – Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject exclusively to the jurisdiction of the courts of New Delhi, India.

Section 24 – Headings

Headings are for reference only and do not affect interpretation.

Section 25 – Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated Terms.

Section 26 – Content Disclaimer

All multimedia content on the website is provided for promotional purposes only. Unauthorized use, redistribution, or modification is prohibited and may lead to legal action.

Section 27 – Contact Information

📧 Email: info@realkrsna.com